WHY CHOOSE US
Northern Arizona IT was founded with one simple belief: technology should serve people, not the other way around. After more than two decades in the IT industry, including roles as an IT consultant, IT Manager for a hospital system, and Director of IT for a national company, our founder recognized a missing element in the field: true customer service.
Having previously owned and operated a successful Managed Service Provider for over 15 years, which was later merged, he started Northern Arizona IT to return to the grassroots of what makes any service company thrive: building strong relationships through clear communication and exceptional support.
At Northern Arizona IT, we take pride in delivering more than just technical expertise. Our mission is to provide excellent service, peace of mind, and real value to every client. We speak your language (not technical jargon) and work side by side with you to ensure your technology empowers your business, rather than overwhelms it.
With a foundation built on trust, reliability, and personal connection, Northern Arizona IT is here to be your long-term partner in navigating today’s complex technology landscape.
What Makes Us Different
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Phoenix, Scottsdale, Prescott, and Glendale that provides these benefits to your business.
Here are the reasons you can depend on Northern Arizona IT to keep you and your business up and running:
Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Reputable
Northern Arizona IT has been around since 2016, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Experienced
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Business Savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
No Spam
Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.