WHY CHOOSE US
What Makes Us Different
Your business depends on your IT systems. We’re confident that we are the only network services, computer support, or IT consulting business in Phoenix, Scottsdale, Prescott, and Glendale that provides these benefits to your business.
Here are the reasons you can depend on Northern Arizona IT to keep you and your business up and running:
Quick Response
Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Reputable
Northern Arizona IT has been around since 2016, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
Experienced
We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
Business Savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
Proactive
Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Comprehensive Project Management
Our extensive experience managing all types of complex projects means we will handle every detail and coordinate all vendors so you can rest assured that your project will be completed on time and on budget.
No Geek Speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
No Spam
Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.
EXCELLENT Based on 22 reviews Willbuilt SG2020-12-15Trustindex verifies that the original source of the review is Google. So happy we found Theo! He has handled our system upgrades effortlessly, and resolved miscellaneous issues making life here at Willbuilt Seamless Gutters so much easier. He's very professional and responsive, and we have no worries now that he is monitoring our data. I would recommend him to any business that needs someone they can trust! Andrew Diener2020-12-04Trustindex verifies that the original source of the review is Google. Northern Arizona IT is the best around. Great, personalized service. Easy to talk to. Responsive and affordable! T Johnston2020-03-25Trustindex verifies that the original source of the review is Google. Outstanding service! I would highly recommend Northern Arizona IT. Simon C2020-03-12Trustindex verifies that the original source of the review is Google. We've partnered with Northern Arizona IT on a number of projects and have had a fantastic experience working with them. Clarke Carroll2019-12-18Trustindex verifies that the original source of the review is Google. Northern AZ IT came in and helped us integrate our phone and EHR system to run seamlessly. Thank you, you are terrific!! Joseph Furlan2019-08-28Trustindex verifies that the original source of the review is Google. My network went down suddenly at my Hair Salon. Me and my stylists were booked solid. After spending 45 minutes I didn't have talking to the cable guys I was desperate. No internet, no check out ability, no music, no vibe... I was in trouble. A client in my chair told me to call NAIT. I got right to Theo who runs the deal. He was in PV but told me he would head my way as soon as he could. 30 minutes later he was here. 30 minutes after that, not only was my network back up but my Sonos sound system that I'd never got to fully function properly was firing on all 4 speakers. AMAZING!! Fast, friendly, reasonably priced. I wish the whole world worked as smooth as my experience with Northern Arizona IT. I now have my personal tech guys. Way to go Theo! Twilla Jones2018-07-02Trustindex verifies that the original source of the review is Google. The best computer service we have ever had. Knowledgeable, polite, returns phone calls promptly. Matt Turner2018-05-23Trustindex verifies that the original source of the review is Google. My computer was taking 20 - 30 min to boot up and general operations had slowed significantly. Theo fixed it! cleaned it up and now it runs great. Thought I was going to have buy a new one. And Theo is local! I had these people calling all the time saying they were with Microsoft trying to get to pay for some computer work that i had never met and could not find them on the web... Thanks Theo! David Sanchez2018-04-29Trustindex verifies that the original source of the review is Google. Northern Arizona IT has been a life saver for me! They handled an IT nightmare by quickly solving my IT issue, and got my business back into action! They have the best service and reasonable prices too. I've never had such great communication and service from IT professionals before. Raf King2018-04-25Trustindex verifies that the original source of the review is Google. Where's the 10 star button?! I loved my experience with Theo from NAIT. Very thorough, knowledgeable, and had the chillest attitude. He was really conscious of the fact that my computer is my livelihood and was very reassuring through the whole process. He totally went out of his way to make sure I was taken care of. Didn't try to get me to spend more money than I had to. Even made sure I knew about his warranty policy in case there was some kind is mishap. I'm new to Prescott and am still figuring the area out, but I definitely found my new computer guy!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more