IT Support Prescott

Theo Soumilas
CEO/President

Local Computer Support and Services That Answer Fast

Tired of IT providers you can’t reach, who won’t follow through and nickel and dime you for everything? You get fast, friendly, flat-rate computer support from a Prescott team that actually picks up the phone.

You get computer services and support in Prescott from a team based on West Gurley Street, not a call center three states away. Whether you run a business in Prescott, Prescott Valley, Chino Valley or anywhere in the Quad Cities, help is close by.

When something breaks, you talk to a real technician in about three and a half minutes. Your network stays monitored, patched and backed up, and you get every answer in plain English.

Why You Will Like Working With Northern Arizona IT

You Get Answers in Minutes, Not Days

You reach a technician in an average of 3.5 minutes. Most fixes happen remotely while you are still on the phone, so you never wait around for someone to show up.

Your 100% No-Small-Print Guarantee

If you are not happy with the work, it gets made right to your standards at no charge. If it can’t be made right, you don’t pay.

You Never Hear Geek-Speak

You get straight answers in plain English. Nobody will talk down to you for asking a question.

You Get Peace of Mind, 24/7/365

Your network is watched around the clock for viruses, intrusions and failed backups. You focus on your customers while your IT runs quietly in the background.

IT Support for Your Prescott Business

More Ways You Are Covered

Microsoft 365 and cloud services: your email and files are set up, secured and managed for you.

Network installation: you get a business network that is fast, secure and easy to manage.

See your pricing on the rates page.

      EXCELLENT  
   Based on 22 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Willbuilt SG 
 
 
 
 Trustindex verifies that the original source of the review is Google. So happy we found Theo!  He has handled our system upgrades effortlessly,  and resolved miscellaneous issues making life here at Willbuilt Seamless Gutters so much easier.  He's very professional and responsive, and we have no worries now that he is monitoring our data.  I would recommend him to any business that needs someone they can trust!
  
 
      Posted on Google  
   
   Andrew Diener 
 
 
 
 Trustindex verifies that the original source of the review is Google. Northern Arizona IT is the best around.  Great, personalized service.  Easy to talk to. Responsive and affordable!
  
 
      Posted on Google  
   
   T Johnston 
 
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding service!  I would highly recommend Northern Arizona IT.
  
 
      Posted on Google  
   
   Simon C 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've partnered with Northern Arizona IT on a number of projects and have had a fantastic experience working with them.
  
 
      Posted on Google  
   
   Clarke Carroll 
 
 
 
 Trustindex verifies that the original source of the review is Google. Northern AZ IT came in and helped us integrate our phone and EHR system to run seamlessly. Thank you, you are terrific!!
  
 
      Posted on Google  
   
   Joseph Furlan 
 
 
 
 Trustindex verifies that the original source of the review is Google. My network went down suddenly at my Hair Salon.  Me and my stylists were booked solid.  After spending 45 minutes I didn't have talking to the cable guys I was desperate.  No internet, no check out ability, no music, no vibe... I was in trouble.  A client in my chair told me to call NAIT.  I got right to Theo who runs the deal.  He was in PV but told me he would head my way as soon as he could.  30 minutes later he was here.  30 minutes after that, not only was my network back up but my Sonos sound system that I'd never got to fully function properly was firing on all 4 speakers.  AMAZING!! Fast, friendly, reasonably priced.  I wish the whole world worked as smooth as my experience with Northern Arizona IT.  I now have my personal tech guys.  Way to go Theo!
  
 
      Posted on Google  
   
   Twilla Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. The best computer service we have ever had.  Knowledgeable, polite,
returns phone calls promptly.
  
 
      Posted on Google  
   
   Matt Turner 
 
 
 
 Trustindex verifies that the original source of the review is Google. My computer was taking 20 - 30 min to boot up and general operations had slowed significantly. Theo fixed it! cleaned it up and now it runs great. Thought I was going to have buy a new one. And Theo is local! I had these people calling all the time saying they were with Microsoft trying to get to pay for some computer work that i had never met and could not find them on the web... Thanks Theo!
  
 
      Posted on Google  
   
   David Sanchez 
 
 
 
 Trustindex verifies that the original source of the review is Google. Northern Arizona  IT has been a life saver for me! They handled an IT nightmare by quickly solving my IT issue, and got my business back into action! They have the best service and reasonable prices too. I've never had such great communication and service from IT professionals before.
  
 
      Posted on Google  
   
   Raf King 
 
 
 
 Trustindex verifies that the original source of the review is Google. Where's the 10 star button?! I loved my experience with Theo from NAIT. Very thorough, knowledgeable, and had the chillest attitude. He was really conscious of the fact that my computer is my livelihood and was very reassuring through the whole process. He totally went out of his way to make sure I was taken care of. Didn't try to get me to spend more money than I had to. Even made sure I knew about his warranty policy in case there was some kind is mishap. I'm new to Prescott and am still figuring the area out, but I definitely found my new computer guy!
  
 
  
  
 
    Verified by Trustindex  Trustindex verified that these reviews were published on Northern Arizona IT's Google Business Profile. Learn more

J.R. Weinrich Farmers Insurance

NAIT has been such an asset to my company. Their technical skills have helped me with my technology needs and I always trust their advice. I can always give them a call with any question I have and they always make time for me.

Bill Knotts Heights Church

Thank you for the help you give us. I know so often it is very trivial fixes that we are asking for, but it saves us from digging around and wasting valuable “company time” to solve the issue. We just aren’t as good at it as NAIT. Best of all, you do it with such a great attitude, even though you could be doing tons of eye rolling. To all of us you guys are brilliant heroes!

Happy Customer Willbuilt Seamless Gutters

So happy we found Theo! He has handled our system upgrades effortlessly, and resolved miscellaneous issues making life here at Willbuilt Seamless Gutters so much easier. He's very professional and responsive, and we have no worries now that he is monitoring our data. I would recommend him to any business that needs someone they can trust!

Need help with one computer at home or the office? See your repair options on our computer service in Prescott, AZ page.

Meet Your Prescott IT Team

You work with the same local people every time you call. Here is who you will be talking to.

Theo Soumilas

CEO and President

Theo founded Northern Arizona IT in Prescott in 2016 and brings 30 years of IT experience, from hands-on repair to directing IT for healthcare and national companies. You get answers from him without the jargon.

Raul Marquez

IT Operations and Service Manager

Raul keeps your service delivery and infrastructure on track, backed by Microsoft 365, IT Service Management and Cybersecurity Fundamentals certifications. You can talk to him in English or Spanish.

Rachelle Hershey

Help Desk

Rachelle answers when you call and logs your request. She gets you to the right technician fast.

Ricardo Rincon

Support Engineer

Ricardo troubleshoots your issues and maintains your systems. He fixes problems before you notice them.

Patrick Huveldt

Engineer

Patrick secures your network with Sophos firewall setup and management, and installs and organizes your network cabling. He also troubleshoots your computers so your day keeps running smoothly.

IT Support Built for Your Industry

You get a team that already knows your software, your compliance rules and your daily pressures.

Healthcare and Medical Offices

Your EHR, phones and patient data stay connected. Your security stays HIPAA-minded.

Dental Practices

Your imaging, practice software and patient records stay fast and secure.

Accounting and Financial Firms

Your systems stay up through tax season. Your client records stay protected.

Insurance, Churches, Trades and Retail

You are in good company with a Farmers Insurance agency, Heights Church and Willbuilt Seamless Gutters.

How You Get Started

Book Your 15 Minute Call

Tell us what is working and what is not. You get no pressure and no sales script. Book a time.

Get Your Network Assessment

You see exactly where your systems, security and backups are at risk. You leave with a clear picture either way. How it works.

Start Your Flat-Rate Plan

Your team gets onboarded and your monitoring and backups go live. You finally have an IT department you can count on.

Computer Support in Prescott, Prescott Valley and Beyond

You get on-site help anywhere in the Quad Cities from a team based in Prescott. When your problem can’t be fixed remotely, a technician comes to you.

Areas you can reach us in: Prescott Valley · Chino Valley

IT Support in Prescott: Your Questions Answered

What do your computer services and support include?

You get help desk support, 24/7 monitoring, cybersecurity, backup and recovery, Microsoft 365, networking and VoIP. You can choose a full managed plan or just the pieces you need.

How fast will I reach a technician?

You reach a technician in 3.5 minutes on average. Most issues are fixed remotely during that first call.

How much does ongoing IT support cost in Prescott?

Your plan is a flat monthly rate based on your users, devices and the services you choose. See the rates page or book a 15 minute call for your quote.

Do you come on-site?

Yes. When your problem can’t be fixed remotely, a technician comes to you anywhere in Prescott, Prescott Valley or Chino Valley.

Do you fix computers for home users too?

Yes. See our computer service page for repair, tune-up and virus removal options.

What areas do you serve?

You are covered in Prescott, Prescott Valley, Chino Valley and the rest of the Quad Cities, with on-site help anywhere in the area.

Ready for IT That Just Works?

Call (928) 719-7724 or book your 15 minute call with Theo. You will see what fast, friendly IT support should feel like.